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Latest News

Latest News

Welcome to the CiR news page. We'll use this space to bring you continually updated news and information from our work and projects across the globe.

Gifting strategies could be key to unlocking Asian spending

With Chinese and some other Asian nationalities’ per-head spending moving off the highs seen in past years, duty free and travel retailers can still capture sales if they are prepared to invest in gifting opportunities. 

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‘Unique’ Chinese FIT travellers need more focus

The emergence of the Chinese FIT (free independent traveller) – typically young professionals, who are educated and affluent – is driving growth to more adventurous, off-the-beaten track destinations. 

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CiR Expansion: New People and Places

Following a period of sustained growth, CiR are delighted to announce a series of new appointments and a new location for the business.

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Chinese continue their rush to Europe; Spain a market to watch

Despite lower per-head spending being seen by Chinese travellers in some markets, the European duty free and travel retail market is still benefiting – with Spain doubling its numbers.

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CiR releases its most in-depth Chinese traveller attitudes and behaviour survey

Travel retail analyst, research and category expert, Counter Intelligence Retail has launched its largest and most comprehensive study of Chinese travellers’ attitudes to shopping in the duty free and travel retail market. 

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Can high conversion rates at border stores continue as more Millennials travel?

New primary research by Counter Intelligence Retail shows a very high conversion rate of 79% at Asian duty free border stores – which contrasts sharply with rates seen at airports.

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CiR launches bi-monthly Chinese tracking study

Bi-monthly tracking of duty free sales trends by the Chinese: a new CiR initiative launches in March 2017. A totally new tracking study of the Chinese travelling shopper that offers essential comparative data to the industry on a bi-monthly basis. 

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How Chinese travel patterns are changing; Surprising Chinese surges to certain non-Asian markets

Growth in international Chinese travel outside Asia has been strongest in some unexpected places in the 12 months to October 2016, according to CiR Business Lounge. 

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How Chinese travel patterns are changing; Japanese and Thai airports make biggest gains

Outbound Chinese travel has tilted appreciably in favour of Japan and Thailand in the 12 months to October 2016, according to CiR Business Lounge – creating more sales opportunities for duty-free and travel retailers in key airport locations in these markets. 

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Asia appeals to Russian passengers

CiR investigate the upturn in Russian passenger numbers, and review the outlook for 2017.

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‘Opportunity to influence three-quarters of Chinese shopper brand decisions say CiR

Exclusive CiR research into behaviours of shoppers in Asian border stores has revealed further insight into the the unique buying patterns and trends present in the channel.

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Hard BREXIT and what it means for European Travel Retail

It is unlikely that Brexit will hugely affect departing British passenger numbers, CiR insight has revealed. 

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The end of the Bakugai boom?

With the boom in Chinese passengers at Japanese airports following the application of anti-corruption legislation came the phrase “Bakugai”, meaning explosive buying by Chinese tourists. However latest indications show this boom entering a downturn. CiR take a closer look.

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Helsinki: Success in capturing the Chinese passenger and their purse

As Helsinki Airport annouces passenger growth of +4.6% in 2016, and a growth of +7.5% in Chinese passengers, CiR provide a detailed view of the airport's key passenger profile.

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Shoppers in Asian Border Stores target alcohol, CiR research reveals

Exclusive CiR research into behaviours of shoppers in Asian border stores has revealed unique buying patterns and trends.

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NPD group completes acquisition of CiR

As announced in December 2016, the NPD Group, a global provider of information and advisory services, has completed its acquisition of CiR.

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CiR contributes to local Toy Appeal

Counter Intelligence Retail (CiR) were delighted to contribute to Minster FM's 2016 Toy Appeal, aiming to ensure that no child should go without at Christmas.

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BREAKING NEWS: CiR To Become Part of Global Data Provider The NPD Group

Acquisition to bring a new approach to data tracking and insight in Travel Retail

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Middle East fails to keep pace with Global recovery

Coinciding with the MEADFA 2016 Conference in Dubai, analysis from leading marketing intelligence analysts Counter Intelligence Retail (CiR) examines the state of the industry in the region, and the future opportunities.

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‘On a mission… ’ CiR reveal the actions of the focused Beauty buyer

Sharing exclusive insights from CiR's series of global beauty reports, attention turns to the mission-based purchasing of beauty buyers.

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Cheers! How on-trade sales can build a brand following from the Cruise market

Exclusive CiR research into the on board buying behaviour of wine, spirit and beer buyers on cruises, shows the potential brands have for acquiring new followers. 

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‘Cruising to new brand followers’ CiR research reveals key insights from the Cruise market

CiR research has revealed the significant opportunity that the cruise market offers brands in the American and European regions.

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What makes a Chinese millennial tick? CiR research reveals key insights

CiR research shows how to be relevant to the significant Chinese millennial traveller and why travel retail must understand this vital shopper. 

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‘Maximise the opportunity with an engaged audience’ CiR reveals how to please Asian cruisers

Between 2012 and 2014, Asian Cruise passenger numbers expanded at an average annual rate of 34%, driven by strong annual growth of 79% among Chinese travellers. As a result, tour operators have not only expanded passenger capacity, but also tailored services to incorporate high-end shopping to meet...

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‘Brazilian shoppers love the beauty category, but plan well’ CiR research reveals

Continuing the CiR review of messages shared at TFWA Cannes, we look in more detail at the insights to come from the annual L’Oréal Travel Retail press conference, and the implications for Brazilian beauty shoppers.

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‘Understanding the passenger mix key to retail success’ CiR reveal

As 2016 draws to a close, CiR draw on conversations with many industry leaders in Cannes where the subject of passenger profiling frequently featured, and look ahead to actionable insights for 2017.

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Green shoots of recovery for Russian passengers? CiR Insight

Building on insights shared in the TFWA Research Workshop, CiR provide further insight into the forecast for Russian Passenger recovery.

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CiR reveals latest PAX trends and market outlook at TFWA Research Workshop

CiR were delighted to share key PAX insights and a new market outlook with delegates at the TFWA Research Workshop in Cannes.

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Boarding now…. CiR prepare for TFWA World Exhibition in Cannes

CiR, Travel Retail's commercial development specialist, have finalised details of planned activity for 2017 and are excited to share their latest news with colleagues at October's TFWA World Exhibition.

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‘Premium beauty on the high spender’s agenda’ CiR reveal

Based on studies conducted across 15 international airports in key global regions, as well as over 7,000 one-to-one interviews with beauty shoppers, the new research successfully identifies shopper profiles for the industry to focus on. It features the characteristics of travel retail’s ‘high...

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CiR contribute to Research Workshop at TFWA World Exhibition in Cannes

CiR are delighted to be returning to the popular event hosted by TFWA, sharing key insights and information with the trade.

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CiR To Unveil 2017 Research Plan & New Product Enhancements

CiR, Travel Retail's commercial development specialist, are delighted to announce the unveiling of their latest research and enhanced client services plan at October's TFWA World Exhibition.

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‘Millennials make up their own beauty category experience’ CiR reveal

CiR has launched a series of global beauty reports, which provide a unique insight into shopper motivations and purchase behaviours across the beauty category in travel retail. 

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‘Men buy, women shop’ in the beauty category CiR reveal

Exclusive insights from CiR's recently launched series of global beauty reports, which provide a unique insight into shopper motivations and purchase behaviours across the beauty category in travel retail.

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Latest CiR Vacancy

A fantastic opportunity to develop your career in an exciting and fast-growing travel retail intelligence business. If you are looking for a new challenge and want to join a successful, forward-thinking and growing business, then read on.

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Global Beauty Reports 2016 available now

Counter Intelligence Retail are delighted to announce the launch of Global Beauty Reports. Exclusively available from CiR, this comprehensive source of Beauty Category insight is available and can be purchased now.

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CiR American Nationality Report - Available now

Completing the CiR 2016 series of Nationality reports, the American nationality report brings new insight and understanding to the powerful American Traveller and Shopper in Duty Free.

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A New Look For CiR Business Lounge

CiR is pleased to announce soon-to-be-launched new user modules and an exciting new look for its industry leading intelligence hub, Business Lounge. 

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CiR join APTRA as Associate Member

CiR are delighted to announce their recent membership of the Asia Pacific Travel Retail Association.

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CiR Indian Nationality Report 2016 - Available now

Joining the recently published British Nationality Report, CiR has launched the latest publication in their 2016 series with insight into the Indian Traveller and Shopper in Duty Free.

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CiR British Nationality Report 2016 - Available now

CiR has launched the latest insight into the British Traveller and Shopper in Duty Free in 2016. 

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CiR 2016 Global Shopper Study - Fieldwork phase complete

CiR are delighted to announce that fieldwork for their 2016 Global Shopper Study has successfully completed across key international airport locations.

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CiR launches industry’s first online and on demand research service

Counter Intelligence Retail are delighted to announce the launch of 'Buy Reports'. Exclusively available from CiR, the first and only source of Travel Retail insight available online can be purchased now.

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CiR contribute to ACI Europe Airport Commercial & Retail Conference

CiR are delighted to have delivered a defining presentation at the 25th Airports Council International (ACI) Europe Airport Commercial and Retail Conference and Exhibition in Helsinki, Finland.

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CiR European Cruise report completes Global Cruise summary

CiR has announced the availability of the latest in their Global Cruise summary reports, with an in-depth review of the European Cruise Duty & Tax Free Retail market.

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CiR expands Research Team

In response to a huge demand for strategic and commercial research services, CiR have expanded the research team.

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CiR launches Brand Ambassador Optimisation Tool

CiR are delighted to announce the launch of the Brand Ambassador Optimisation Tool, designed to optimise the presence and effectiveness of Brand Ambassors within the store environment.

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Latest CiR Vacancies

Want to join a winning team?

These are fantastic opportunities to develop your career in an exciting and fast-growing travel retail intelligence business. If you are looking for a new challenge and want to join our successful, forward-thinking team, then read on.

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CiR Guide to Category Management 2016 available now

CiR has launched their latest complimentary briefing for the industry, with a comprehensive guide to category management.

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CiR to contribute to ACI Helsinki Conference

CiR are delighted to be delivering a defining presentation at the 25th Airports Council International (ACI) Europe Airport Commercial and Retail Conference and Exhibition in Helsinki from 11-13th April.

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CiR eBrief on the Zika Virus available now

Powered by CiR Business Lounge intelligence, this eBrief analyses the potential impact of the Zika Virus in South America.

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CiR 2016 Global Shopper Study - fieldwork underway

CiR are delighted to announce that fieldwork for their 2016 Global Shopper Study has commenced at a number of key international airport locations.

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Latest CiR Vacancy

Want to join a winning team?

This is a fantastic opportunity to develop your career in an exciting and fast-growing research business. If you are looking for a new challenge and want to join our successful, forward-thinking team, then read on.

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CiR South American Duty and Tax Free Retail Market Report 2016 - Available now

CiR has launched a pan-region analysis of the South American market in duty and tax free retail, providing a comprehensive view of the profile and behaviour of key travelling nationalities within the region, this is a must read for all operators in this channel.

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CiR contribute to ETRC Annual Business Forum

CiR were delighted to attend and present at the ETRC Annual Business Forum in Brussels in January 2016, sharing insight on 'Understanding the Travel Retail Shopper'.

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Nestlé ITR utilise CiR traveller statistics to enhance brand ambassador program

Nestlé ITR have reported seeing greater levels of shopper engagement in-store after the company changed its brand ambassador strategy following analysis using latest CiR traveller statistics intelligence.  

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CiR launch Global Pricing Dashboards

CiR has launched an innovative pricing tool, giving users the ability to analyse pricing data from multiple airports and retailers.

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CiR Nationality Holiday Calendar

CiR are delighted to share a valuable asset with our clients and partners, the 2016 Key Nationality Holiday Calendar.

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CiR Celebrates 10 Years in Travel Retail - Video

CiR MD Garry Stasiulevicuis recently spoke to Charlotte Turner, Managing Editor of TRBusiness, about how the industry has changed in the ten years that CiR has been operating in travel retail. He also told TRBusiness what greater transparency of data could really mean for the future of the...

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CiR North American and Caribbean Cruise Report 2015 - Available now

CiR has launched an innovative report into the Duty Free shopping channel onboard North American and Caribbean Cruise Ships. The latest in the CiR series of 'Industry Insider' reports, this focus on North American and Caribbean Cruise Travellers joins previously published research on Asian Cruise...

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CiR contribute to NTRG Member’s Meeting

CiR shared insights from the leading 'Industry Insider' series of reports with an audience of members of the Nordic Travel Retail Group in Tallinn in November.

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CiR State of the Nation Report - Available Now

Counter Intelligence Retail (CiR) is delighted to announce the launch of our State of the Nation Report bringing you the latest insights in Travel Retail and Duty Free.

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CiR contribute to TFWA Insight and Research Workshops

CiR are excited to be taking part in the first Research Workshop to be run by TFWA in Cannes, in addition to participation in the Inflight Focus Workshop.

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eBrief service now available

CiR has launched their new complimentary industry service, eBriefs.

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CiR Celebrates 10 Years in Travel Retail!

CiR are delighted to share the news that we have turned 10 years old!

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CiR Talk Smart Data At Latest ACI Meeting

CiR MD Garry Stasiulevicuis was invited to speak at last week’s ACI Commercial Forum in Budapest (September 7th) and shared with the audience CiR’s approach to using data to unlock non-aeronautical revenues.

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South Korean International Traveller & Shopper Report - Available Now

CiR has launched their new, in-depth report into South Korean International Travellers and Shoppers, revealing an attractive travel retail opportunity fuelled by significant outbound travel growth.

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Nordic & Baltic Ferry Duty & Tax-Free Retail 2015: Available Now

CiR has launched their new, in-depth report into Nordic and Baltic Ferry Duty & Tax Free Retail 2015.

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Asian Cruise Travellers Duty & Tax Free Retail 2015: Available Now

CiR has launched their new, in-depth report into Asian Cruise Travellers Duty & Tax Free Retail 2015.

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Russian International Traveller & Shopper Report - Available Now

CiR has launched their new, in-depth report into Russian International Travellers and Shoppers.

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CiR Share Inflight Report At The ARC Europe Conference

CiR was invited to speak at this year’s ARC Europe Conference. Managing Director Garry Stasiulevicuis shared key findings from our Inflight Retail Research Report, which is now available for purchase.

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CiR’s Digital Age Report Reveals Clear Sales Opportunity

Clear sales opportunity as more than 50% of travellers are open to responding to direct marketing messages while in the airport.

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CiR And Airline Retail Conference Announce Strategic Partnership

Counter Intelligence Retail (CiR) and The Airline Retail Conference (ARC) have today announced a new strategic research partnership.

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CiR To Share Digital Age Report At TFWA Asia Pacific Conference

CiR has been invited to speak again at this year’s TFWA Asia Pacific Exhibition & Conference. Managing Director Garry Stasiulevicuis will be sharing key findings from our exciting Digital Age research report, due for release to coincide with the conference.

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CiR Invited To Speak At The Airline Retail Conference Europe

CiR Managing Director, Garry Stasiulevicuis is delighted to have been invited to speak at the Airline Retail Conference in London, June 2nd / 3rd this year.

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CiR Launch Chinese Tier 2 & 3 Traveller Report

CiR has launched their new, in-depth report into Chinese Tier 2 & 3 International Travellers and Shoppers. The research provides a  new and detailed perspective on the evolving attitudes and behaviours of the Chinese shopper and the importance of them within Travel Retail.

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CiR Launch In-Flight Retail Research Report

CiR has launched it's extensive in-flight retail research report highlighting the challenges and opportunities within this exciting channel. With insight from more than 750 international travellers, this report looks at the usage, perceptions, preferences and barriers to on-board retail.

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CiR Launch 2015 Nationality Research Programme

CiR has today launched the first of a planned 12 easy-access nationality studies, to be made available to industry executives throughout 2015.

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CiR Launch New Website

We're delighted to announce the launch of our new website, www.counterintelligenceretail.com.

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CiR’s Enhanced Business Lounge Service

Already providing the most appropriate, relevant and complete sources of data for travel retail executives, our enhancements mean we now provide industry colleagues with an even stronger platform to support future business planning and daily decision making requirements.

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CiR Talk BRIC At MEADFA Conference 2014

CiR Managing Director, Garry Stasiulevicuis, was invited back to speak at this year’s two-day MEADFA conference at the Jumeirah Creekside Hotel in Dubai.

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CiR Business Lounge Launches New Module

Counter Intelligence Retail (CiR) have announced the launch of a new intelligence module to the Business Lounge service - Global Traveller Statistics (GTS), to offer clients a previously unavailable level of detailed analysis and information of global passenger movements and industry measurements....

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CiR Make Two Key Appointments

Counter Intelligence Retail has expanded its Research and Business Lounge teams as it continues to strengthen its services to brand and retail clients in the industry.

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CiR Launches Business Lounge Express

Commercial development specialist, CiR has announced it will launch a new service to provide the industry with easy and efficient access to key airport and travel retail intelligence.

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