In this section, we’ll be commenting and giving our opinion on industry topics and latest developments. We’ll also share how we work with our industry partners to share best practice, add value and drive growth for the channel.
It is true to say that Digital technology has truly revolutionized every stage of the passenger journey, and we are on the first step of a journey that will see Digital become inextricably linked with the passenger themselves.
October 2018 | Lawrence Scott, Insights Manager | 6 minute read
The first in a series of monthly articles, Insights Manager Lawrence Scott explores the meteoric growth of Low Cost Carriers; how they’re winning with tomorrow’s traveller and why it’s important for retailers and brands to focus on meeting their retail needs, rather than focusing on the trend of declining average passenger spend.
August 2018 | Lawrence Scott, Insights Manager | 5 minute read
Sydney’s Kingsford Smith Airport in Australia revealed a strong set of financial figures for FY2017 recently where retail outperformed passenger increases by a considerable margin. CiR have reviewed the numbers to show where that growth is coming from.
Chinese New Year – one of the biggest sales opportunities of the year for the duty free and travel retail industry– is now over. Retailers will, no doubt, be counting up any revenue gains versus last year.
Last week CiR shared their views on the industry trends Travel Retail and Duty Free is likely to see and experience in 2018. Here we investigate the trends likely to influence traveller and shopper behaviour, including localisation, sustainability, experiences and personalisation.