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Privacy and Cookies Policy

We, Counter Intelligence Retail Limited, operate this Privacy and Cookies Policy because We are committed to safeguarding the privacy of those using this Website and the confidentiality of any information that We collect about You. This Privacy and Cookies Policy sets out how We will use any personal information that We may obtain from You. If We change any of the terms of Our Privacy and Cookies Policy We will post the revised policy on this Website at behind the “Privacy and Cookies Policy” link at the bottom of each page.

Whenever You submit Your information to Us, whether it be by using and/or registering to use this Website, by email, over the telephone or in person, You are consenting to Our collection and use of such information in accordance with the terms of this Privacy and Cookies Policy and, unless You let Us know otherwise, are opting to be added to Our mailing lists. Please see the “How do You stop marketing information being sent to You?” section below for further information if You do not wish to receive such mailings from Us, or just email Us at with details of Your request.

This Privacy and Cookies Policy contains defined terms, the meanings of which are explained in Our Terms and Conditions - please click here to see a copy.

Who are We?

We are Counter Intelligence Retail Limited, a limited company registered in England (number 05543696) whose registered office is at 3 & 4 Park Court, Riccall Road, Escrick, York, North Yorkshire, United Kingdom, YO19 6ED. Our address for correspondence is The Pallion, Whincat, Skipwith Road, Escrick, York, North Yorkshire, United Kingdom, YO19 6EJ.

We operate this Website, the homepage of which can be found at We are committed to ensuring that all personal information we hold is treated properly and in accordance with the Data Protection Act 1998. We are the data controller for the purposes of that Act. We have notified the Information Commissioner of Our data processing activities and Our notification number is ZA009046. In accordance with the Data Protection Act 1998, We are required to explain to You how We will treat any personal data which We collect from You.

What information do We collect and how do We use it?

It is possible to visit and browse some sections of the Website without being required to tell Us who You are or reveal any information about You.

If You are registered as a user of this Website, You or Your employer will have provided Us with certain information to set up Your user account, which may include Your name, user name and email address.

We may keep a record of any feedback that You post using the Website, or if You contact Us, we may keep that correspondence. We may also keep details of Your visits to the Website, including, but not limited to, traffic data, location data and other communication data, and the resources that you access and download.

We use information held about You in the following ways: (i) to ensure that content from the Website is presented in the most effective manner for You and for Your computer; (ii) to provide You with information, products or services that You request from Us or which We feel may interest You, where you have consented to be contacted for such purposes; (iii) to carry out Our obligations arising from any contracts entered into between You and Us; (iv) to allow You to participate in interactive features of the Website; and (v) to notify You about changes to Our service.

We may disclose Your information to third parties if We are under a duty to disclose or share Your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions; or to protect the rights, property, or safety of Counter Intelligence Retail Limited, Our customers, or others.

You warrant that any information You supply to us is accurate and up to date, that You will inform us if any information that We hold about You requires updating, and that if You submit a third party’s details to Us You have that third party’s permission to do so.

How do You stop marketing information being sent to You?

You can ask that such information is no longer sent to You by emailing Us at or writing to Us at Counter Intelligence Retail Limited, The Pallion, Whincat, Skipwith Road, Escrick, York, North Yorkshire, United Kingdom, YO19 6EJ. It may take up to 14 working days to remove You from Our marketing lists.


We will take all reasonable steps to protect Your personal information. However, the Internet is global and no data transmitted via the Internet can be guaranteed by Us to be completely secure during transmission. We cannot guarantee the security of any data that You disclose online and We will not be responsible for any breach of security unless this is due to Our negligence or wilful default. It is possible that the information You provide to Us will be temporarily transferred via a route outside the European Economic Area as it passes between You and Us.

Access to your information

You have a legal right to see a copy of the personal data (as defined under the Data Protection Act 1998) that We keep about You, subject to certain exemptions. Requests for such information should be made in writing to The Data Protection Officer, Counter Intelligence Retail Limited, The Pallion, Whincat, Skipwith Road, Escrick, York, North Yorkshire, United Kingdom, YO19 6EJ along with payment of a fee of £10.

In accordance with the Data Protection Act 1998, We follow security procedures in the storage and disclosure of Your information. We may therefore request proof of Your identity before disclosing certain information to You.

Please contact us at the above address if You have any reason to believe that information We hold about You is inaccurate.


This Website uses “cookies” to ensure You receive the best possible visitor experience. Cookies are small files which are sent by a web server to an individual’s computer which are then stored on that computer’s hard drive. A cookie contains text, and is like an identification card which can only be translated by the server it originated from.

Cookies cannot tell Us information such as Your email address, which We can only collect where you tell Us, for example if You become a registered user or provide Your details in a capture form.

The Website uses the following cookies for the following purposes:

·  ASP.NET is a session cookie that is used to manage user session log-in details. The purpose of the cookie is so that the Website knows that individual users have logged in and can access certain restricted parts of the Website, according to their particular authorisation level; and

·  The Website uses Google Analytics to collect information about each individual user’s computer, including IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about individual users’ browsing actions and patterns, which is collected anonymously and does not identify any individual user. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Google Analytics customers can view a variety of reports about how visitors interact with their website so that they can improve it. Google Analytics uses first-party cookies to track visitor interactions, as in Our case where they are used to collect information about how visitors use the Website. We then use the information to compile reports and to help Us improve the Website. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the Website before, and what site referred the visitor to the Website.

Most internet browsers allow You to prevent cookies being stored on Your computer. Alternatively You may be able to configure Your browser to accept all cookies or to notify You when a cookie is offered by Our server. You may also be able to delete all cookies currently stored on Your web browser. Unless You change your browser settings You will automatically accept cookies from this Website.

We may also collect information about where You are on the Internet (e.g. the URL you came from, IP address, and domain types like and .com), Your browser type, the country where Your computer is located, the pages of the Website that were viewed during Your visit and any search terms that You entered on Our Website. We may collect this information even if You are not a registered user.

For further information about cookies and how they are used, please visit

How will You know if We make any changes to this Privacy and Cookies Policy?

We may amend this Privacy and Cookies Policy from time to time. You are bound by any changes We make to this Privacy and Cookies Policy with effect from the date of the change. If We make any substantial changes to the way in which We use Your personal information We will notify You by posting a notice on the Website's home page. You can view the current version of Our Privacy and Cookies Policy at any time by clicking on the Privacy and Cookies Policy link on the Website's home page.

What about third party websites that You can access via Our Website?

The Website contains links to other websites which are outside Our control and are not covered by this Privacy and Cookies Policy. If You access other websites using the links provided, the operators of those websites may collect personal information from You which will be used in accordance with their respective privacy policies which You should read. We are not liable for the practices of such third party website operators in respect of Your personal information.